In this post, we are going to share a stepwise guide so that the policyholder can know how to check the Galaxy Health Insurance claim status easily. To check the claim status for your Galaxy Health Insurance in India, follow these steps:
Steps to Check Galaxy Health Insurance Claim Status.
- Visit the Official Claim Status Page: Visit the Claim Status page on the home page of Galaxy Health Insurance’s official website.
- Enter the policy number for which you have raised the claim and enter the date of birth of an insured person.
- The information you have provided should be correct to get the correct claim status.
- Your claim status should be displayed on the screen. If there are any mismatch issues, the support system will send a prompt to you to check the information you have entered or ask you to contact the customer care department of Galaxy Health Insurance.
- This above-mentioned process allows you to easily check the status of your Galaxy health insurance claims online.
FAQ
What documents do I need to submit for a Galaxy Health Insurance claim?
To submit a claim for your Galaxy Health Insurance policy, you will need to provide the following documents:
1. Duly filled and signed claim form
2. Copies of valid ID proof of the patient such as PAN card, Aadhaar card, driving license or passport
3. Discharge summary or card containing details of the patient’s condition and treatment
4, All original medical bills and receipts arrange it date date-wise.
5. Prescriptions and diagnostic reports including blood tests, x-rays, sonography, etc.
6. Copy of First Information Report (FIR) in case of an accident.
7. Additionally, for a cashless claim: A pre-authorization form duly filled out by the treating doctor.
8. Cancelled cheque or bank details for NEFT transfer.
It’s important to submit these documents within the stipulated time frame specified by Galaxy Health Insurance to ensure timely processing of your claim. You can submit the documents at the network hospital for cashless claims or directly to Galaxy Health Insurance for reimbursement claims.
How long does it usually take to process a claim with Galaxy Health Insurance?
It usually takes 10 to 15 working days to process a claim with Galaxy Health Insurance, in some specific cases it may take up to 30 days.
What should I do if my claim is rejected by Galaxy Health Insurance?
If the claim is rejected by Galaxy Health Insurance it’s always better to coordinate with the customer support team and find out the reason why the claim has been rejected. You can also re-initiate the claim process if you are not satisfied with the rejection reason provided by the company.